Who We Are

Say Hello to the Fresh Team

Our Story

We are your friendly neighborhood store.

We are approachable, sincere and unintimidating. Though we have a very relaxed and simple appeal on the outside, we are very efficient on the inside.

 

We listen.

We are up-to-date and always looking for the next item that will bring delight to our customers without breaking the bank. We like to keep things simple which make us quick in adapting to the constantly rapid changing behavior and preferences of our customers. We like to dig deeper and look for the best value addition for our customers. We continuously strive to improve not only our products, but also our processes and how we engage the community in order serve our customers better.

 

We put quality as our priority.

Our product selection process is rigorous and is not all about cost and margins (curated for a lack of a better, overused term) We want to share the good yummy food and beverage we’ve experienced ourselves. We only sell products that we personally consume. Aside from quality of products, we put customer service quality at the forefront of our operations as well. We want to ensure that the consumer experience is as seamless as possible, just like how we personally would want our online shopping experience to be.

 

At Hello Fresh, we want to make access to freshness as easy as saying hello.